What Information Do We Actively Collect and Inactively Gather?
Information You Provide
In order to process orders efficiently, when you place an order with us or register an account on the Site we actively collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number. If you prefer not to disclose such information online, you can always place your order by calling 1 (305) 793-9544
We may periodically conduct surveys of visitors to our Site for internal research purposes that may include marketing. This helps us better understand what our customers would like to see from us. If you respond to such surveys, we may ask you for some information and/or may contact you for more information, but only if you have given us permission to do so.
We may also receive information about you from other sources.
Site Usage Information
We (including through our third party service providers) may inactively collect from you information that is not in the same category as your name, billing address, shipping address, e-mail address, phone number, or credit card number. For example, we might track information about the date and time you access the Site, the type of web browser you use, and the web site from which you connect to our Site. We collect and use this and other information (such as demographic data) to analyze and develop our business strategy and to determine how you found out about us, your interests regarding our products and services and how to further improve our Site. We, or a third party, may also collect information from your activities on the Site for the purpose of providing advertisements and other content that is customized to your interests and preferences. This means that our ads may appear on participating web sites based upon your browsing activity. To accomplish all this, and also to allow us to offer our customers streamlined ordering and other useful features, we, as do many web sites, use and allow our third party advertising companies to use the technologies listed below and other similar technologies (the “Tracking Technologies”):
- IP Address Tracking and Clickstream Data - In addition to cookies and clear GIFs, our servers automatically collect data about your server’s Internet address when you visit our Site. This information, known as an Internet Protocol address, or “IP Address”, is a number that is automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages from our Site, our servers may record or “log” your IP Address and sometimes your domain name. Our server also may record the page that linked you to us and related information including any ads you may have clicked on. Such information is known as “Clickstream Data”.
- Email Interconnectivity - If you receive email from us, we may use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.
In some cases, we may link the information collected through the Tracking Technologies with certain information that you provide us. WE WANT TO BE SURE THAT YOU UNDERSTAND THAT ACCEPTING TRACKING TECHNOLOGIES ONTO YOUR COMPUTER IN NO WAY GIVES US ACCESS TO YOUR COMPUTER OR ANY ADDITIONAL INFORMATION ABOUT YOU. YOU MAY SET YOUR WEB BROWSER SOFTWARE TO REJECT TRACKING TECHNOLOGIES, BUT, IF YOU DO SO, CERTAIN FUNCTIONALITY OF THE SITE MAY BE AFFECTED. Third parties (including, but not limited to, software vendors, advertisers and fulfillment companies) may also use
Tracking Technologies by or through the Site. WE HAVE NO CONTROL OVER WHAT INFORMATION SUCH THIRD PARTIES TRACK OR COLLECT.
Mobile Device Identifiers
You may be visiting the Site from your mobile device. Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such information if you access the Site through mobile devices. Some features of the Site may allow for the collection of mobile phone numbers and we may associate that phone number to mobile device identification information. Furthermore, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information.
If an e-mail address you have provided us is a wireless e-mail address, you agree to receive messages at such address from us (unless and until you have elected not to receive such messages by following the “How to Opt-Out” instructions below). You understand that your wireless carrier’s standard rates apply to these messages, and that you may change your mind at any time by following the instructions below. You represent that you are the owner or authorized user of the wireless device on which messages will be received, and that you are authorized to approve the applicable charges.
Security of the Information You Provide
Among our top priorities is keeping the information you provide to us secure. We use Secure Sockets Layer (SSL) technology to encrypt all of the information that you provide to us before it is transmitted to us so that it can be safeguarded as much as possible from being read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that appears at the bottom of your Internet browser's window. These icons will appear when you are placing an order on our Site. In addition, you will see our Site address change slightly, from http: to https: indicating a secure server connection is being used. The computers that store the information you provide to us are located in a separate facility which employs firewall and security technology. We employ these procedures to help protect that information from unauthorized access, destruction, use, modification or disclosure.
You may be able to create an account on our Site with a username and password. We recommend you exercise extreme care in protecting your password information and do not publicly share any of your passwords. You are responsible for maintaining the strict confidentiality of your account password, and you are responsible for any access to or use of the Site by you or another person or entity using your password, whether or not such access or use has been authorized by or on behalf of you.
Information that you provide to us will be stored and processed on our computers in the United States. We will use commercially reasonable efforts to hold and transmit the information that you provide to us in a safe, confidential and secure environment. If you object to the information that you provide to us being transferred or used in this manner please do not register with or use the Site.
ALTHOUGH WE WILL TAKE (AND REQUIRE OUR THIRD-PARTY PROVIDERS TO TAKE) REASONABLE SECURITY PRECAUTIONS TO PROTECT THE INFORMATION THAT YOU PROVIDE TO US, BECAUSE OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT SUCH INFORMATION STORED ON SERVERS SUPPORTING THIS SITE, TRANSMITTED TO OR FROM A USER, OR OTHERWISE IN OUR CARE (OR OUR THIRD-PARTY
PROVIDERS’ CARE) WILL BE ABSOLUTELY SAFE FROM INTRUSION BY OTHERS, SUCH AS HACKERS. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.
How Do We Use the Information that You Provide and We Collect?
Sharing of Your Information with Our Partners; Transfer of Your Information
We may share the information that you provide to us with our associates and to companies acting as our authorized agents or partners in providing our service or co-branded services to you and in performing Information Usage Purposes. We screen and reasonably determine to be reputable any third party to whom we disclose such information and we require such third parties to agree to use the information that our customers provide to us only for such specified purposes. Each of our partners must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of the information that we share with them in order to protect it from unauthorized access, destruction, use, modification or disclosure.
If we merge, or sell or otherwise transfer our assets, Site or operations, we may disclose or transfer your information in connection with such transaction.
Use of Information in Sweepstakes and Contests
Occasionally, we may run a promotion such as a sweepstakes or a contest (a “Promotion”), and you will be given the opportunity to enter by filling out an entry form, or in some cases, you may be automatically entered by using a designated type of credit card when placing an order in store, online or via phone. Your entry information may be shared with third parties for the limited purposes of administering the sweepstakes and selecting a winner(s) and may be used to notify you in connection with the sweepstakes or contest and to verify your identity. When you enter such a Promotion, you will have the opportunity to consent to receive future communications from us. Since we value your privacy, you will always have the opportunity to stop such communications as detailed below. In addition, some Promotions may have one or more co-sponsors, and you may also be asked upon entry to consent to receive future communications from such co-sponsors. In the event your consent is indicated, the information from your entry will be shared with the co-sponsors. In those situations, the third parties will have the right to use your information for their own purposes, in accordance with their own policies. In all events, we will make it clear to you in the entry, order or registration form, before you submit it, whether you are consenting to receive information from any party, and you will be given the opportunity to confirm or withdraw such consent prior to submitting your entry, order or registration.
How to Opt-Out
We will only send e-mail for customer service purposes and to those customers who have indicated that they wish to receive other types of e-mail from us and our subsidiaries.
If at any time you wish to stop receiving e-mail from us, you can remove your name from our mailing list by contacting us at email@example.com stating that you wish to unsubscribe and indicating in the subject line of the e-mail "NO E-MAIL". Although we will remove your name from our e-mail list after receiving your request, it is possible that you may still receive e-mails from us that had been initiated prior to your name being removed from our list.
If at any time you do not want to receive offers and/or circulars from us, you can remove yourself from our mailing list by sending an e-mail to firstname.lastname@example.org indicating "NO SNAIL MAIL" in the subject line along with your name, address and zip code. Please note that our mailings are prepared in advance of their being sent. Although we will remove your name from our mailing list after receiving your request, you may still receive mailings from us that had been initiated prior to your name being removed from our list. You can also contact us by mail:
Tierras del Cafe
2857 SW 27th Ave.
Miami, Florida 33133
Release of Information to Protect Our Site and Others
We may release the information that you provide us when we believe, in good faith, that such release is necessary to comply with the law, protect the rights, properties or safety of Tierras del Cafe, our users or others, or enforce or apply the terms of any of our user agreements.
Intended Users; Use by Children Under 13
The Site is not purposefully directed at children under the age of 13 and all products available for sale on the Site are intended to be purchased by adults. We do not collect or maintain information, via the Site or otherwise, from those we actually know are children under 13 years of age. If you notify us that information has been provided by a child under the age of 13, upon verification, we will promptly delete such information.
Third Party Ad Servers; Links to Other Web Sites
How We Respond to Do Not Track Signals
We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions. You can change your privacy preferences regarding the use of Tracking Technologies through your browser. However, as noted above in the Site Usage Information section, if you do adjust your privacy preferences, certain functionality of the site may be affected. For more information on Do Not Track please visit http://www.allaboutdnt.org